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I would never go there again. I noticed they told the guy getting his car appraised before me that his car had frame damage and they could only give him so much for it.
I had a 2012 RRS HSE lux at the time that I was trying to sell 45K miles one minor accident. He proceeded to tell me too that my car had frame damage and they could only give me 25k for it LOL. Took it to a dealer I know the next day and got 36K for it cash.
While they "Appraised" my car I walked around there lot and couldn't help but notice they had a few really really nice cars for thousands less then what they should be so Im assuming they got a few people to bite on the frame damage bs. Im not sure if doing this is illegal but it should be.
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