Quote:
Originally Posted by Biorin
How long did you not touch the account for, and... Why?
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I think I did not touch it for 2 years? The reason I got it was that when I earned rebates on the 1% credit card, it added 10% to the rebate.
There was like $130 in the account--I felt like 1 hour of my time really wasn't worth it on hold (at least I put it on speaker and did other stuff), but it was the principle of just saying my money is in limbo and I can't get it online anymore. This was a checking account where you are NOT ALLOWED to go into a branch to discuss. I own a lot of stock in this bank, but what poor service--it's 2015 and we have to get transferred 4X to get to the right dept.? That is so 1999.
p.s. now I see the account is restored to online--I'm hoping to close it by email, not phone....