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Years ago, when I had my first 650i, I brought it in to my dealer, who will remain nameless (located in Calabasas, CA). I needed some some minor warranty repair. My service advisor upsold me getting some small scratches touched up.
When I came to pick up the car everything had been touched up. But there was also deep 14 inch long, 1/8th inch wide scratch on the hood that was new -- and it had been touched up as well! When I pointed out that the scratch hadn't been there before I brought the car in I was asked why I wanted everything touched up.
Enough of this nonsense. I went over the intake sheet with my service advisor and the general manager and insisted they fix the hood and loan me a car until it was properly repainted. They agreed to do so. But you have to watch dealers like hawks.
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Previously: 2014 i8; 2013 650i convertible; 2013 650i Gran Coupe; 2013 X1; 2010 550i GT; 2010 535 GT; 2010 Z4 3.5; 2008 535ixt; 2007 M6 convertible; 2006 650i convertible; 1996 Z3; 1980 633CSi; 1978 630CS; 1972 3.0CS; 1971 Bavaria. (1971; 1979-2005 & 2017 - ? -- the Mercedes years.)
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