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If you use voice commands, the system will confirm whatever action you requested with a response. So if you requested that the system should stop the guidance, the system should respond with 'route guidance stopped'. If it doesn't, it either didn't recognize what you asked it to do or it may have misunderstood your request and did something else. But in that case it would confirm a different action. If it didn't stop the guidance but it recognized and confirmed it via the 'route guidance stopped' reply, I would assume your system has a software glitch and needs to be reprogrammed!
You said the 'guy at the dealer', was that a sales guy or a technician?
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2009 750i individual | Citrin Black Metallic | Platinum Merino Extended Leather | BMW Individual Composition Package (includes Sport Package) | Dynamic Handling Package | Multimedia Package | Technology Package | Executive Package
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