Quote:
Originally Posted by ///M4ster Yoda
BMW is losing its edge over the other Germans by their own doing. ED discount is less. Maintenance is worse (no brakes). No MSDs. Shitty residuals. Wife and I are gonna take a hard look at some of the other brands when the time comes. This wouldn't have crossed our minds a year or 2 ago. We've had a long run of BMWs that might be ending.
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There is zero customer appreciation from BMWNA or the dealers, which put it nicely are crap! I WONDER IF ANY OF BMWNA TOP MANAGERS WOULD ACTUALLY READ SOME FEEDBACK FROM THIER CUSTOMERS
Ps.
Did I say crap?
Pss.
DEALERS ARE CLUELESS AND ZERO CUSTOMER SERVICE. If you ever to buy one in the philly area avoid Thompson at all cost, they banned me from servicing my cars because I demanded for the problems to be fixed correctly. When I called bmwna, they basically said "they can do whatever they want" I've owned multiple bmws f02, f06, f15, f85. And the service they gave me was worse then a used car dealer at a corner of the worst crack dealing street.