[xDrive50i]

Have you actually tried calling or contacting BMW NA direct ?

I had no issues either with the dealership or even with BMW Canada and they made this entire process painless and rather enjoyable. My contact at my dealership knew the answers to most of my questions and if she didn't have the answer(s) she forwarded them to BMW Canada and would usually have them at the end of the day or the latest by the next business day. When my questions got a little to technical for her, she put me in touch with the guy responsible for the individual orders at BMW Canada and he answered all my questions and was always friendly and very helpful.