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Originally Posted by johnnyBMW
My garage has bumped the front of my car, and it looks like its not easily repairable.
What is my best course of action to deal with this and protect myself?
The garage is pushing me to have their 3rd party guy order the parts, repaint, and fix it at no cost. My concern is that I cannot control the quality of their work at that point.
What are the options for this scenario? I understand they're trying to minimize their cost to repair my car, which concerns me. Should I deal with this directly with BMW? Find a reputable repair myself and try to invoice?
Anyone have experience with this?
For reference, this is a 2011 BMW X5M
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Go through your insurance. That is what it is for. Your contract says you must report all damage claims. Failure to report could undermine your ability to get relief if it turns out you have hidden damage.