Quote:
Originally Posted by gatordent2007
They really should have classified them as defective parts and replaced them based on that.
|
The problem with BMW is that they are among the worst when it comes to warranty claims; several attorneys with experience with various manufacturers have told me so.
Examples:
Persistent leak from roof. After several attempts to resolve, same goes unrepaired. BMW eventually tells owner to file an insurance claim. Owner files insurance claim. Insurance carrier denies claim by stating it’s a warranty issue. Owner left out to dry.
The HPFP fiasco: BMW blames customers on type of fuel, all while they are instructing dealers to secretively reprogram and detune vehicles when brought in for service - even for unrelated reasons - to mask the known problem. Customers whose cars are in for service for weeks on end get nowhere with BMW, class action lawsuit ensues, only to end up with BMW cutting the lawsuit off by issuing a recall. Shouldn’t they have issued a recall sooner, before litigation, in a managed way?
Or how about blaming customers and their driving habits, etc. for batteries that don't more than 2 years, and often fail after 1, expecting customers to shell out $750 for new battery, for installation and programming? We did not buy hybrids or electic cars. We should not have to keep them on a battery tender to ensure their start. Defective product design claims on both the vehicle and battery coming your way soon, BMW.
We buy the best and are treated like shit. Enough to drive a sane person crazy. :|
BMWrules7, I see multiple Mercedes in your future...