Thread: USAA question
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      06-21-2017, 02:05 PM   #37
elistan
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Quote:
Originally Posted by catcher22 View Post
They tried to screw me in an accident claim, saying that I contributed to it. I did not. I have Progressive Insurance.

Went to arbitration and I won hands down. The other party was an off duty cop and the local police falsified the police report to side with him (they didn't even witness the accident).

Yeah, that's my experience with USAA and a lot of lost trust.
Sounds like USAA were simply going off the police report? I suspect they weren't deliberately trying to screw over a customer of another company... How'd you get involved with arbitration, by the way? My approach would have been to file a claim through Progressive, then let Progressive worry about going after the other party. Also, what evidence were you able to bring to get the arbitration decided in your favor? Just curious, as police reports seem to be taken as gospel in many situations.
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