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Originally Posted by dbs600
So this is a new one…
Forgot my BMW Remote iPhone app password and been meaning to call BMW to reset same.
Got around to doing so this past weekend, but learned that the BMW Assist plan is required for the app to work which I didn’t previously know.
Nevertheless, the telephone rep told me that BMW suspended BMW Assist enrollment and re-enrollment on cars 4+ years old. I asked why and the rep didn’t know. I asked when the suspension will be lifted and she didn’t know same either.
Pretty reprehensible that BMW portrays and advertises safety as paramount, yet they’ve suspended BMW Assist renewal - which automatically calls emergency services after an accident, need be - on older cars with no notice to owners.
Anyone come across this?
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Yes! But, you can blame the telecom folks like Verizon and att. 3G is going away.
You should really blame BMW for not securing deals that would prevent this situation.
In a way, this is really an amazing development. Rather than telecoms having to support old tech, they are telling their subscribers to take a hike.
In the end, not having to support old tech like 3G will exponentially increase new capabilities of future systems.
Having to support old tech is an albatross that the telecoms have dodged.
Can any one say class action?