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      11-14-2016, 01:58 PM   #1
BMWrules7
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BMW Mt. Laurel

Dear Team:

I had a really bizarre/bad experience with BMW Mt. Laurel.

Normally, for a high volume place, they do a great job.

But, I was really disappointed.

Today is 11/14 and I am giving them 5 days for a high level manager at Mt. Laurel to post their phone number so I can call to convey what happened.

Otherwise, I am going to post the entire episode for others to review.
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      11-15-2016, 06:53 PM   #2
SilverRevlis
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I have had a colleague have some service issues with them, and the sales process when obtaining my wife's car was less than good. I have also had some service miscommunications with them dealing with my vehicle.
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      11-22-2016, 12:37 AM   #3
dbs600
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Hope they've since come through for you my friend!
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      11-22-2016, 12:12 PM   #4
BMWrules7
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Quote:
Originally Posted by dbs600
Hope they've since come through for you my friend!
Hey, you're right! Time to kick it up!
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      11-30-2016, 08:17 PM   #5
gds52
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I have had great service experience with them for the last 5 years!!

Never purchased from them but one bad test drive experience....my 2 friends reported bad sales experience and they ended up buying elsewhere.

I hope whatever ur issue is, it's resolved. Call or speak to the manager directly.
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      02-21-2017, 01:50 PM   #6
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I just had a fantastic buying experience with JB at Mt. Laurel. I would recommend using him next time.
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