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      05-17-2013, 01:00 AM   #1
dbs600
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Software Modification Not Listed on Repair Order / Invoice!?

Brought my car in for battery replacement and when picking it up, noticed one or two settings were changed; nothing major (i.e.: whether or not suspension setting changes are shown on the center screen). After driving around for a little, I got home just when it was getting dark, but felt / thought something was different about the instrument cluster.

After spending more time in the car today, it was getting to me that something seemed ‘off’. I Googled pictures of our instrument clusters and came up with the below; I could swear my car had the instrument cluster lines / graphics of the cluster with 25 miles shown.

So, something was changed without reference to same on my repair order / invoice. Anyone have any insight into this? Can anyone identify what type of software may have been modified and which components may be affected?

Reminds me of the N54 HPFP failure cover-up, where BMWNA and its authorized dealers actively / covertly modified vehicle software, where they detuned engines to mask symptoms; after which it took nothing short of a class action lawsuit to elicit a response...
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Last edited by dbs600; 05-17-2013 at 01:08 AM..
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      05-17-2013, 01:27 AM   #2
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looks like you've been updated to the current style, also they don't ever mention or list it on the repair order.
has happened to me too
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      05-17-2013, 01:29 AM   #3
dbs600
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Is this in fact the most up-to-date version?

Do you know what the differences inlcude?

What does your display look like?

Ever ask your advisor?
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      05-17-2013, 01:33 AM   #4
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Mine is same way but the Efficient Dynamics bar is on the left of the meter, yours is on the right.

Differences being minimal.

Never.
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      05-17-2013, 01:47 AM   #5
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Night Time


Day Time
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      05-17-2013, 10:40 AM   #6
dbs600
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Thanks for the prompt replies and photos!

So those are form your 2013 7, right? Otherwise, yes, the visuals are minimal, but there must be more than meets the eye; I wonder how the car functions differently (why the update)...?

Otherwise, there's more to the story in that I always ask my Service Advisor if there are any software updates. He always says no. Then recently I asked him why the Key Data Report shows there's a new "Software Integration Level" available, to which he said he's never heard of same, doesn't know what it is and would have to get back to me. When I picked up my car this past week, I asked him what he was able to find, to which he said there are no updates for my car (contrary to what the report states) and that if there were he'd do them, as BMW pays for them. I don't get what's with all the deception and lies!

And, no, this is not a case of a lower rung advisor, but one who's been in the business forever and is an Assistant Manager...
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