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      12-29-2014, 08:15 AM   #1
Cracked1
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F01 Timing Chain Recall?

Morning,

...was blindsided at the dealership this weekend. Took my '09 750i in for an oil change, and they tell me there's a timing chain recall. No cost to me, and got a 3 series loaner at no cost as well.

Thing is, I cant't find any reference to this recall anywhere. Anyone know anything about it? I guess I can put in a call to BMWNA, but wanted to check around.

Thanks,
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      12-30-2014, 07:09 PM   #2
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Quote:
Originally Posted by Cracked1
Morning,

...was blindsided at the dealership this weekend. Took my '09 750i in for an oil change, and they tell me there's a timing chain recall. No cost to me, and got a 3 series loaner at no cost as well.

Thing is, I cant't find any reference to this recall anywhere. Anyone know anything about it? I guess I can put in a call to BMWNA, but wanted to check around.

Thanks,
I've heard it may be more than a timing chain. Here's a link to a thread in the 5 series forums about the N63
http://f10.5post.com/forums/showthread.php?t=1074012
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      12-30-2014, 07:14 PM   #3
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I heard the same thing. Lucky I got rid of mine when I did.
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      12-31-2014, 06:55 AM   #4
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Thanks! Yeah, it's in the shop now, day 3, the suspense is killing me!
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      12-31-2014, 09:29 AM   #5
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Posted by NickG_TechniqueTuning on another forum:

"This is a 2-part campaign by BMW for cars with the N63 engine. It was announced on 12/29/2014 and called "N63 Customer Care Package", bulletin B001314. The highlights are:

- check the timing chain for stretch; replace if necessary
- check the following items and replace if necessary: fuel injectors, mass air flow sensors, crankcase vent lines, battery, engine vacuum pump, low pressure fuel sensor
- change the oil service interval to 12 months/10,000 miles

Even if your car is out of warranty (ie, 5 years old and has 200k miles), it is covered by this campaign and costs the owner nothing. The dealers are instructed to call all N63 owners in their area and schedule the cars to come in for this service, pending the dealership's availability. The dealership is instructed to provide a loaner car of equal or higher class to the customer (per N63 Customer Care Package Outbound Service Script document).

BMW is also offering extra incentives for owners affected by this campaign to trade in their N63 vehicle and purchase a new car (called the N63 Customer Loyalty Offer, details in a separate sales bulletin).

Also associated with this campaign is the "N63 Customer Appreciation Program". The dealerships are authorized to provide the customer with a gift of $50 value. This could be a gas card, gift bag containing BMW Lifestyle products, vehicle detailing, etc."
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      01-02-2015, 06:50 AM   #6
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Here are the affected vehicles:

N63 Powered:
F01 and F02 (7 Series Sedan) produced from 3/2009 to 6/2012
F04 (Active Hybrid 7) produced from 4/2010 to 6/2012
F07 (Gran Turismo) produced from 9/2009 to 6/2012
F10 (5 Series Sedan) produced from 3/2010 to 7/2013
F12 (6 Series Convertible) produced from 3/2011 to 7/2012
F13 (6 Series Coupe) produced from 7/2011 to 7/2012
E70 (X5) produced from 3/2010 to 6/2013
E71 (X6) produced from 7/2008 to 6/2014
E72 (ActiveHybrid X6) produced from 9/2009 to 9/2011


The Following is Checked under the customer care package and replaced if needed:

Hot-Film Air Mass Sensors
PIEZO High Pressure Fuel Injectors
Engine Vacuum Pump
Fuel System Low Pressure Sensor/Feed Line
Fresh Air Intake Turbo Seals
Crankcase Ventilation Lines (Hoses)
Timing Chain

Battery will also be replaced on specific cars
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Last edited by E90Fleet; 01-02-2015 at 07:03 AM..
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      01-02-2015, 03:08 PM   #7
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Yep.... My chariot has an appointment next Monday!
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      01-04-2015, 08:22 PM   #8
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Very interesting....I replaced all these things with the exception of the mass air flow sensor and still had issues on my 2009 750i.
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      01-05-2015, 04:21 AM   #9
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Quote:
Originally Posted by Wjjklj View Post
Very interesting....I replaced all these things with the exception of the mass air flow sensor and still had issues on my 2009 750i.
Were the new injectors index 11 injectors ?
Timing chain replaced aswell ?
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      01-05-2015, 12:04 PM   #10
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Does anyone know if this recall covers Canadian vehicles?
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      01-06-2015, 06:54 AM   #11
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Quote:
Originally Posted by E90Fleet
Quote:
Originally Posted by Wjjklj View Post
Very interesting....I replaced all these things with the exception of the mass air flow sensor and still had issues on my 2009 750i.
Were the new injectors index 11 injectors ?
Timing chain replaced aswell ?
Yes, injectors replaced with index 11, timing chain replaced, oil pump replaced, tension struts replaced, oil breather hoses replaced, plugs, coils....all by 21k miles on my 2009 750i.
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      01-06-2015, 11:50 AM   #12
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Quote:
Originally Posted by Wjjklj View Post
Yes, injectors replaced with index 11, timing chain replaced, oil pump replaced, tension struts replaced, oil breather hoses replaced, plugs, coils....all by 21k miles on my 2009 750i.
And people wonder why we always recommend having a warranty and maintenance plan on a 7 series.
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      01-06-2015, 01:07 PM   #13
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Quote:
Originally Posted by frieseke View Post
Does anyone know if this recall covers Canadian vehicles?
Its not a recall.
They are calling it a customer appreciation package.
So it may not be rolled out everywhere around the world.
I hope they do though.
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      01-06-2015, 01:10 PM   #14
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Quote:
Originally Posted by Mike_L View Post
And people wonder why we always recommend having a warranty and maintenance plan on a 7 series.
Same with any series.
I know many 1 and 3 Series cars that have had everything from electric waterpumps to turbos to complete engines replaced below 30,000miles, and others not long after the plans expired.

Same goes for Mercedes, Audi, Volvo VW ect ect ect
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      01-06-2015, 01:13 PM   #15
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Quote:
Originally Posted by Wjjklj View Post
Yes, injectors replaced with index 11, timing chain replaced, oil pump replaced, tension struts replaced, oil breather hoses replaced, plugs, coils....all by 21k miles on my 2009 750i.
Sorry to hear.
They are replacing the following in this package if the parts are not of the latest modification standard.
Maybe you have 1 or 2 not yet replaced

• Hot-Film Air Mass Sensors
• PIEZO High Pressure Fuel Injectors
• Engine Vacuum Pump
• Fuel System Low Pressure Sensor/Feed Line
• Fresh Air Intake Turbo Seals
• Crankcase Ventilation Lines (Hoses)
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      01-08-2015, 12:51 AM   #16
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Quote:
Originally Posted by E90Fleet View Post
Same goes for Mercedes, Audi, Volvo, VW...
BMW is far worse and turns its back on customers.

The timing chain problem has been a long time issue in Europe.

BMW has been well aware and now this; too little, too late.
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      01-13-2015, 02:08 AM   #17
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Some questions:

1. Has anyone been everything short of turned away for bringing your car in for the campaign? After a blood pressure rising back and forth, SA states my car will be returned to me if parts need to be ordered and I'll have to schedule another appointment upon parts arrival. Seems absurd, as I'm experiencing a misfire at this time. Is it even safe to drive a car with a misfire?

2. Is every car that falls under the campaign entitled to an oil and filter change, even if out of warranty? Does it make a difference if the car had a recent oil and filter change (2,000+ miles ago)?

3. Is every car that falls under the campaign entitled to a new battery, even if out of warranty? Does it make a difference whether the car has the 90 amp battery or the 105 amp one? Seems every 90 amp battery should be replaced!

4. Would any of the parts under this campaign remedy a problem where it's difficult to fill one's gas tank because pump nozzles constantly shut off automatically (a problem I've had since my vent lines were replaced due to the smell of gasoline in my cabin)?

What a mess.

Thanks.

Last edited by dbs600; 01-13-2015 at 02:24 AM..
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      01-13-2015, 10:50 AM   #18
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Thumbs down

Quote:
Originally Posted by dbs600 View Post
BMW is far worse and turns its back on customers.

The timing chain problem has been a long time issue in Europe.

BMW has been well aware and now this; too little, too late.
I MUST AGREE!!!
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      01-13-2015, 05:52 PM   #19
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Quote:
Originally Posted by TXSTYLE View Post
I MUST AGREE!!!
BMW uses low cost suppliers, but charges a premium.

Seemingly in-line with the Takata airbag recall list.

Mercedes, VW/Audi/Porsche, Jaguar/LR nowhere to be found.

Scary.
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      01-31-2015, 08:55 PM   #20
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will be monitoring this thread carefully
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      02-01-2015, 03:47 AM   #21
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Quote:
Originally Posted by dbs600 View Post
BMW uses low cost suppliers, but charges a premium.

Seemingly in-line with the Takata airbag recall list.

Mercedes, VW/Audi/Porsche, Jaguar/LR nowhere to be found.

Scary.

Mercedes did recall Takata airbags in certain European SL and SLK models.

They all have had recalls over the years, including other airbag recalls by each of those manufactures
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      03-07-2015, 12:27 AM   #22
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taking my car in next week for the CCP. the TC was replaced last nov so they are changing the injectors and fuel pumps and vacuum pump.
i am getting this hard shift sometimes from 3-4 gears. not sure if its my way of driving or trans issue. you can see the rpm needle just hard at 2kto 3k at shift. its hard reason for my concern.
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