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      05-22-2013, 02:54 PM   #1
dbs600
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Shame on BMW!

http://jalopnik.com/internet-unsympa...y-pa-509231773

Offering to respray the exterior or swap out the interior are fine offers, but if rejected, nothing short of either full reimbursement for the trip (documented airfare and accommodations) or a new car, the way he ordered it, is sufficient.

There HAS to be a way to make this work. If they can’t rush the interior (don’t see why!?); worst case scenario: have his car be the last to roll off the assembly line (sans interior), park it for two weeks and install the interior when available!
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      05-22-2013, 10:31 PM   #2
BMWrules7
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Quote:
Originally Posted by dbs600
http://jalopnik.com/internet-unsympa...y-pa-509231773

Offering to respray the exterior or swap out the interior are fine offers, but if rejected, nothing short of either full reimbursement for the trip (documented airfare and accommodations) or a new car, the way he ordered it, is sufficient.

There HAS to be a way to make this work. If they can’t rush the interior (don’t see why!?); worst case scenario: have his car be the last to roll off the assembly line (sans interior), park it for two weeks and install the interior when available!
No. It's too risky.

What if this things a lemon?

This guy will never be satisfied. He will be perpetually displeased.
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