Here is the email I had in December 2019
ANNOUNCING A CHANGE TO
APPLE CARPLAY® SUBSCRIPTIONS.
Hello Mark,
We would like to inform you about an important change to your Apple CarPlay Subscription as part of BMW ConnectedDrive.
In response to customer feedback, we have adjusted the Apple CarPlay offering to remove subscription periods.
Here’s what this means for you:
For all customers whose vehicles are equipped with Apple CarPlay, BMW is automatically extending the service to be an unlimited runtime, with no end date.
This extension will be at no additional cost to you, and there is no action required on your side.
Should you have any questions, please contact
bmwconnecteddrive@bmwfin.com or call BMW Customer Support on 0800 3256 000. You can check the current status of Apple CarPlay and ConnectedDrive services for your vehicle by visiting the BMW ConnectedDrive Portal.