Does seem strange. Does the suspension rise and fall correctly?
Was it ok from new, bad from day 1 or did it happen suddenly etc.
Not saying it is this, but with my last Jag, also with air suspension, a stone got caught in the suspension (we have a gravel driveway and must have flung up and got caught), and that caused me all sorts of issues with both ride quality and crashing. I had to jack that wheel up to let the suspension extend in order to get the stone out in order to restore bliss.
If under warranty, might be worth a chat with local dealers service manager, as if any good, will either know, or will have access to TSB’s for similar issues that BMW have seen.
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Current: 2018 BMW G11 740d MSport XDrive
Past: 2015 Audi 3.0tdi A8L, 2012 Audi 3.0tdi A8L, 2009 Audi 3.0tdi A8, 2005 Jaguar 4.2V8 XJL, 2000 Jaguar 4.0V8 XJL + many others
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