Quote:
Originally Posted by 740I_yeye
Do you get them for free when your car goes in?
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Yes, completely free. They even gave me an X5 when I had to wait longer than expected for a service to be completed because they didn’t have the right spark plugs. It was only going to be a 45min delay but I had the option of using it to go into town and get some lunch or even to come back the following day. I hadn’t booked a loan car.
The service advisor told me they’re instructed to do anything required to keep a 7 series customer happy if there’s an issue, which makes his job so much easier