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      08-19-2023, 08:08 AM   #15
dc5525
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United_States
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Drives: 2018 BMW 740i Xdrive M Sport
Join Date: Jan 2020
Location: Fishers, IN

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Quote:
Originally Posted by Markr View Post
Important to keep servicing at main dealer in this scenario, as can then get goodwill contributions towards any issues that shouldn’t have happened. Dealers have quite a bit of flex, and can decide locally to give 0%, 20%, 50% or 100% contribution - normally determined how you behave towards them. A guns blazing, ranting customer will get much less support than a reasonable, level headed approach. This is UK, so interested how markets differ.
I am not on this fourm a whole lot..but I have a great goodwill story to share on my car which I will do at some point. Basicially due to some ongoing AC issues it was determined evaporator was bad, and I had only 48,000 miles on the car. Since I always have car serviced at dealer they covered 100% - a $6,458 charge otherwise.
Appreciate 0