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Hi,
I have a 2016 730d. I think it's from 2016-04 (if the car is manufactured 2016-06 and forward you might have remote update.)
I have to update maps using a USB stick. I first download them to my computer (I have mac) with a special program called BMW Download Manager. Then I transfer the new maps to a USB stick and then plug it in the car. It will automatically start upload them to the car.
I did not buy the car new and all connected services stayed with the car, not previous owner. (I had some issues when BMW updated my car but got help when I called ConnectedDrive.)
Good luck:-)
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