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Hi Jencathen, welcome to the forum and to the 7 series, hope you can find a solution to the seat issue and we hope you continue to read and contribute where you can!
Do you by chance have the exec lounge feature (or whatever it is called where you may be? the ability to put your feet up on the seat back of the front passenger seat? If so, I wonder if they have reduced the amount of padding or comfort to leave room for the electronics to allow that foot rest to fold down...)
If you do have that feature, have you tried sitting in the back and therefore enjoying the massage and comfort that package allows? I appreciate that it is not great when you may just be a couple and want to sit together in the front but given the lack of massage in that passenger seat and potentially the difference in the padding, you may simply have to sit in back to get the features that the car offers?
Hope that helps? (or get a comfy cushion as you also suggested!)
Safe travels.
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Previously: 2011 F01 730d, 2008 E90 318d, 1996 E36 318i Cabrio (D)
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