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      06-02-2015, 08:45 PM   #54
GlobalHI2187
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Drives: 750i XDRIVE M-SPORTLINE
Join Date: Jun 2013
Location: Long Island, NY

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Thumbs up New Engine And Extended Warranty

MY 750 ONLY HAD 29,000 MILES WHEN I TOOK MY CAR INTO EMERGENCY SERVICE TO HAVE THE CARE PACKAGE DONE ON MY CAR... FIRST IT STARTED AS AN DRIVE TRAIN MALFUNCTION SIGNAL ON MY SCREEN AND THEN AN EMERGENCY FAILURE IN RED LETTERS AND BATTERY FAILURE WHEN MY CAR CAME TO A COMPLETE STOP. WHEN I TURNED IT BACK ON, THE CAR WAS CHUGGING AND SHAKING AS IF IT HAD 200,000 MILES AND BEEN THROUGH WAR. I CALLED ROADSIDE AND HAD THE CAR TOWED INTO MY BMW SERVICE CENTER AND 11 WEEKS LATER THEY COMPLETELY REPLACED MY ENGINE WITH A NEW ONE... BMW OF AMERICA HAS ISSUED ME A $1,000 CHECK, EXTENDED MY WARRANTY ANOTHER TWO YEARS AND GIVEN ME A $2,000 CREDIT TOWARDS THE PURCHASE OF A NEW BMW... EVEN THOUGH MY CAR HAS A NEW ENGINE, IT IS NOW MAKING A NOISE FROM THE TRANSMISSION... IT SUCKS BECAUSE THE SOUND IS REALLY ANNOYING AND THE DEALER IS GIVING ME A HARD TIME TO FIX THE ISSUE.

WHEN YOU TAKE YOUR 750 IN FOR THIS "CARE PACKAGE" PLEASE CALL BMW OF AMERICA AND STRESS THE FACT THAT YOUR ENGINE IS REALLY SHAKING AND MAKING LOUD GRIND NOISES. ALSO, THAT YOU DESERVE COMPENSATION FOR THE TIME YOUR CAR IS AT SERVICE, SINCE THIS IS NOT AN ISSUE YOU CAUSED. THEY WILL COMPENSATE YOU IN SOME TYPE OF WAY.
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