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Lexus...And it's not even close. We bought a used car (non-Lexus mind you) from Lexus of Melbourne many years ago, and they still rolled out the red carpet. No haggle, competitive pricing, the most pleasant car purchasing experience I've ever had, and I've owned nearly 50 cars in my lifetime. We we took the car in for service, they had massaging chairs in the waiting room, gourmet coffee and cakes, they even fully detailed the car! Not just a wash, full detail, inside and outside, and the engine bay. I have heard similar stories from other Lexus owners and other Lexus dealers. When I purchased my last BMW, though the salesman was awesome and the experience was good, all we got was...a BMW coffee mug.
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