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Thanks to everyone for the encouragement and tips. I did get the front center console Qi wireless charger replaced, under warranty, by the BMW dealer. My car is now going out of warranty, on 5/31/2021, so this is likely the last warranty repair I will get.
So far, the red light issue in the video is fixed. Even if I use my fairly thick plastic cover, it charges and stays charging. Also does not require moving the device around and trying to find the perfect position. This is great!
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