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03-16-2017, 12:42 AM | #1 |
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SiriusXm Crooks
After dealing with SiriusXM (or its predecessors) since the E65/E66, I can say that this company is disreputable. They just called me to renew one of the 3 relatively new BMWs owned by our family. These are not fancy cars (except my 7 to a small degree), but the rest are small workhorses. They are safe cars. Well, in renewing my subscription, every time you say "no" the offers get progressively better and better. I know, that's fine. That's capitalism at its finest. But, once I did my deal, I finally said, I have 3 BMWs with satellite radio. Is there any way I can get a discount? Well, the lady already had that info directly in front of her. She knew that I had three subscriptions and she never said boo about the discounts I get for having three radios on a single account. So, it's safe to presume that was her last progressive deal improvement she would have tossed in was the $x per month discount. What a load of disingenuous BS. That's bad faith and tantamount to a sucker punch. Hey siriusXM promise you will electronically go through your current customer list and give the multi-radio credit to any BMW OWNER that has two or more satellite radios and I will delete this post or otherwise comment that you are a good company. However, until such time, I want to warn all bimmer owners of this fraudulent tactic of siriusXM of screwing BMW customers with more than one vehicle out of significant multi-vehicle discounts. What a bunch of baloney. |
03-20-2017, 12:19 PM | #2 |
Motiphd
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Every time I called them to have a radio removed from my account, they magically charge my card on file for three years of service for EVERY radio still on the account. I have to call them and explain that I prefer to go month to month and don't want them to do that. Then I check my account 2 months later and the radio I had called to have removed two months prior is BACK on the account!! WTF!??!? I have since cancelled them due to their customer service and depend on Spotify for entertainment in the car.
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2016 535i xDrive M-Sport | 2016 328 xDrive w/Lighting (hers)
2012 VW Jetta GLI 6MT APR Stage 2 (retired) | 2012 VW Tiguan SEL 4Motion (hers/retired) 2012 Acura TL SH-AWD Advance (retired) | 2012 Acura RDX Tech (hers/retired) 2010 Acura MDX SH-AWD Advance (hers/retired) |
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03-22-2017, 08:19 PM | #3 | |
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BMW shouldn't even give us this as an option |
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04-19-2017, 08:51 PM | #4 |
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Oh man, these people are relentless. They call constantly trying to get me to sign up, sometimes even from phone numbers with local area codes. After getting cornered into listening to a couple of their high pressure sales pitches, I've taken to blocking the dozens of phone numbers they use. You're right, every time you say 'no' the deal gets better.
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04-20-2017, 11:43 AM | #5 |
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Interesting...
I will say this... I personally have a difficult time without this service due to my listening habits. I am very fond of several stations of theirs. I've had the service on several cars well over a decade. What I always do is take a "promotional deal" (5-6 month for @ $30) I never setup auto-renew! When the time comes to cancel, I allow it to do just that. I then call and make my case. They renew it for the same promo. I begin the cycle again. For $60 - $70 annually, it is definitely worth it! Anything above that, I'd have to let it go. |
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06-24-2017, 11:09 AM | #6 | |
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