Drivers door soft close?

[j.s.]

I just purchased a used UK spec 745e, which comes with soft close doors as standard.
However, the drivers door doesn't appear to have soft close, where as the other 3 doors do.
Is this expected, or does it indicate that the soft close door mechanism is broken?

thanks

[ggonxhi]

Does it make any weird sound?
Open the door trim and check if the connector got lose somehow.

[j.s.]

Originally Posted by ggonxhi

Does it make any weird sound?

No, no sound at all.

Originally Posted by ggonxhi

Open the door trim and check if the connector got lose somehow.

Thanks, I'll check.

You believe that all 4 doors, including the drivers door should have soft close?

[BManBimma]

Originally Posted by j.s.

No, no sound at all.

Thanks, I'll check.

You believe that all 4 doors, including the drivers door should have soft close?

All should have soft close

[Raimo5]

Unless someone removed the actuator then all doors have it as standard equipment.

Cable connectrors on these dont come undone. Just like other plug connectors in the vehicle, these have locking mechanisms. Also, removing the door panel alone yields no access to door latch or soft close actuator. You also have to release the door window from its brackets in order to remove lifter mechanism carrier. If you have gone that deep, then you might as well replace the actuator while you are there. If it makes no noises what so ever then it is most likeley defective. Or it could be a fuse or something. To get a better idea what you are working with, have BDC scanned for codes.

[j.s.]

Originally Posted by Raimo5

Unless someone removed the actuator then all doors have it as standard equipment.

Cable connectrors on these dont come undone. Just like other plug connectors in the vehicle, these have locking mechanisms. Also, removing the door panel alone yields no access to door latch or soft close actuator. You also have to release the door window from its brackets in order to remove lifter mechanism carrier. If you have gone that deep, then you might as well replace the actuator while you are there. If it makes no noises what so ever then it is most likeley defective. Or it could be a fuse or something. To get a better idea what you are working with, have BDC scanned for codes.

Thanks, it is a car I imported from the UK, and the company handling the import is also an authorised BMW service centre, I'll ask them to have a look at what is wrong. It is just out of warranty, so they might also get BMW to cover any repair as good will.

Thanks!

[ggonxhi]

Most likely the actuator went bad and they did not replace it just disconnect it so it does not make a sound.

This has happened to me as well. As the driver door is the first one to go bad since it’s used constantly. I actually took of the fuse just because I was getting annoyed by the noise.

Best bet is open the door trim and look in there. They are pretty easy to remove. Check online for a video.

[j.s.]

Originally Posted by ggonxhi

Most likely the actuator went bad and they did not replace it just disconnect it so it does not make a sound.

Quite possibly, the BMW service guy here says that diagnostics says to check the wiring in the door, and if ok to replace the mechanism, so you and Raimo5 were spot on.
They didn't have time to disasembly the door today, so I'll get it booked in to check, most most probably it will need a new mechanism.

Thanks guys!

[ggonxhi]

Originally Posted by j.s.

Quite possibly, the BMW service guy here says that diagnostics says to check the wiring in the door, and if ok to replace the mechanism, so you and Raimo5 were spot on.
They didn't have time to disasembly the door today, so I'll get it booked in to check, most most probably it will need a new mechanism.

Thanks guys!

I personally would not do this through BMW, They charge like 750-800$ for the actuator, plus like an hr to install it. Even though it only takes 15 min if you know what you are doing. I would either do it myself or go to an indy.
But than again that is your choice.

[ggonxhi]

Originally Posted by Raimo5

Unless someone removed the actuator then all doors have it as standard equipment.

Cable connectrors on these dont come undone. Just like other plug connectors in the vehicle, these have locking mechanisms. Also, removing the door panel alone yields no access to door latch or soft close actuator. You also have to release the door window from its brackets in order to remove lifter mechanism carrier. If you have gone that deep, then you might as well replace the actuator while you are there. If it makes no noises what so ever then it is most likeley defective. Or it could be a fuse or something. To get a better idea what you are working with, have BDC scanned for codes.

If its a blown fuse that the passenger door would also not work.
They are in pairs front door one fuse and rear doors one fuse.

At least that is how they are for F10, I have not opened the G11/12 yet as mine are still working.

[gizmo32]

i also recently bought a 16 750i passenger side front foor functions ok but it keeps attempting to close after 2 mins annoying noises…dealer quoted $1750 for part 2 hours labour $2200 CAD the door acuator and something else…thank god i purchased extended warranty! same time turbo charger acuators went bad so $2750 CAD quoted for that (warranty came thru on that also)

just did all fluid changes and spark plugs at a indy, looked underneath found control arms and bushings thrust arms worn, took it back dealer week ago…extended warranty took longer for approval approved it all…was suppose to pickup today but dealer says alignment is out of spec having a hard time aligning it…so now they are quoting tire rods…you guessed they trying to get extended warranty approval!

[Raimo5]

Originally Posted by ggonxhi

If its a blown fuse that the passenger door would also not work.
They are in pairs front door one fuse and rear doors one fuse.

At least that is how they are for F10, I have not opened the G11/12 yet as mine are still working.

Wiring diagrams suggest separate 10 amp fuses for all doors from rear power distribution box. F251 feeds driver door. But if fuse is blown then there is issue with the component anyway.

[j.s.]

Originally Posted by ggonxhi

I personally would not do this through BMW, They charge like 750-800$ for the actuator, plus like an hr to install it.

Thanks for the advice, the guy said he expects BMW AG will cover the part under good will, as it is just out of warranty. In which case I will only pay the labour cost. If the part won't be covered, I'll probably have a go myself.

[ggonxhi]

Originally Posted by Raimo5

Wiring diagrams suggest separate 10 amp fuses for all doors from rear power distribution box. F251 feeds driver door. But if fuse is blown then there is issue with the component anyway.

Having these cars out of warranty is a nightmare if you can’t work on the yourself. I removed they told me 750$ just for the actuator and labor. Not sure how much was the labor as I just gave them a call.

Bough a used oem on eBay for 53$ and it took me 15-20 min to replace it.

[ggonxhi]

Originally Posted by j.s.

Thanks for the advice, the guy said he expects BMW AG will cover the part under good will, as it is just out of warranty. In which case I will only pay the labour cost. If the part won't be covered, I'll probably have a go myself.

Call the part department and ask them how much is the part.
Looking at some photos on eBay for the actuator it does seem a little more complicated that the f10 that I have done.

These is also a video on YouTube how to do this. Search g12 actuator.

Check the fuse as well.

[BManBimma]

Originally Posted by j.s.

Thanks, it is a car I imported from the UK, and the company handling the import is also an authorised BMW service centre, I'll ask them to have a look at what is wrong. It is just out of warranty, so they might also get BMW to cover any repair as good will.

Thanks!

Wait Wait hold up, you saying you in the US and have an RHD G12?

[j.s.]

Originally Posted by BManBimma

Wait Wait hold up, you saying you in the US and have an RHD G12?

No, I am not in the US. The only point it would make sense to drive a RHD car in a LHD country would be if you either moved temporarily or it was a classic car not otherwise available.

[j.s.]

Originally Posted by j.s.

The guy said he expects BMW AG will cover the part under good will, as it is just out of warranty.

BMW AG agreed to cover 80% of the parts cost, part ordered and expected to arrive next week.

[Raimo5]

Originally Posted by j.s.

BMW AG agreed to cover 80% of the parts cost, part ordered and expected to arrive next week.

Thanks for updating us. Was it the soft close actuator that was deemed at fault?

[j.s.]

Originally Posted by Raimo5

Thanks for updating us. Was it the soft close actuator that was deemed at fault?

It is the assumption, but it will be confirmed once they open up the door. They didn't want to do that without having the part available, to avoid two trips to the workshop and having to open the door twice.

I'll update here with the final resolution, probably sometime next week once the part is here.

[billy.gif]

I had G12 740Le and its driver door soft close went haywire when I was purchasing it. Had 92k km (57k miles) and one owner car. At the time car was 4 year old.

[j.s.]

Originally Posted by j.s.

It is the assumption, but it will be confirmed once they open up the door. They didn't want to do that without having the part available, to avoid two trips to the workshop and having to open the door twice.

I'll update here with the final resolution, probably sometime next week once the part is here.

Parts took a while to arrive, and then I wasn't available. In the end, the soft close mechanims was broken, and after it was replaced it works as expected. BMW picked up 80% of the part cost and some of the labour cost so in the end it cost me under 200 EUR to have it fixed.