Automatic door control in app!

[patrikr]

Don’t know if it’s a combination of the March software update and/or the new MyBMW app but just noticed they’ve added automatic door control!

[Mr.blue]

Just saw it this morning! Awesome!

[todao]

Fantastic!

[EQStoI7]

Is this for owners of i7 as well or just G90 ICE?

[GuynamedGuy]

I don’t see it in my app? Also no software update for the car or the app! Maybe it will pop up soon.

[GuynamedGuy]

Originally Posted by Mr.blue

Just saw it this morning! Awesome!

Is there a setting that needs to be turned on? I don’t see it in the app.

[Raimo5]

If it takes ages, like other remote services, to send the command, then this feature is totally useless.

[todao]

The option is there in the app…

But it doesn’t work…

[Lovin7er]

Originally Posted by todao

The option is there in the app…

But it doesn’t work…

Mine works, but the icon keeps going in and out and sometimes it’s there and sometimes it’s not.

[patrikr]

Originally Posted by Lovin7er

Mine works, but the icon keeps going in and out and sometimes it’s there and sometimes it’s not.

Seems like you need to be physically close to the car for the option to appear. Could that be why it’s intermittent for you?

[Mr.blue]

Originally Posted by GuynamedGuy

Is there a setting that needs to be turned on? I don’t see it in the app.

I could be wrong but I think you have to have the digital key activated on your phone. I didn’t do anything different, just opened the MyBMW app and it had been updated. I’ve had the digital key activated for at least two months now.

[seans]

Not sure if us i7 users got the provisioning yet, but I know a lot of i-model owners got false faults today thrown in our apps!
Mine said brake system failure, 12v battery went bad, and high-voltage battery was in need of urgent service, and the faults were back-dated to March 28th ..

Looking forward to operating the doors via the app soon.

[Mr.blue]

Originally Posted by todao

The option is there in the app…

But it doesn’t work…

I had this happen the first time I tried to use it but then I realized that I needed to hold the button in order for it to operate. Works fine now, no issues. I’m almost sure that you had to have downloaded and installed the last OTA update as well that came out last week sometime.

[Mr.blue]

Originally Posted by seans

Not sure if us i7 users got the provisioning yet, but I know a lot of i-model owners got false faults today thrown in our apps!
Mine said brake system failure, 12v battery went bad, and high-voltage battery was in need of urgent service, and the faults were back-dated to March 28th ..

Looking forward to operating the doors via the app soon.

I have the 760i but these faults appeared in my app when I first opened it then quickly went away.

[seans]

Originally Posted by Mr.blue

I had this happen the first time I tried to use it but then I realized that I needed to hold the button in order for it to operate. Works fine now, no issues. I’m almost sure that you had to have downloaded and installed the last OTA update as well that came out last week sometime.

Got it; another thread suggests the i7 doesn't get the OTA update yet—expected in June—but apparently the i7 can be updated by a dealer.

Perhaps that's why I'm neither seeing an update nor the feature visible in my app yet. Definitely really want this feature.

[Lovin7er]

Originally Posted by patrikr

Seems like you need to be physically close to the car for the option to appear. Could that be why it’s intermittent for you?

This is apparently correct because as I walk toward the car it appears, and as I walk away, it disappears.

I assume they don’t want you using it if you can’t see the car, but it would be better if it was there all the time, and just became active when you get close to the car.

Thanks for the explanation.

[Lovin7er]

Originally Posted by seans

Not sure if us i7 users got the provisioning yet, but I know a lot of i-model owners got false faults today thrown in our apps!
Mine said brake system failure, 12v battery went bad, and high-voltage battery was in need of urgent service, and the faults were back-dated to March 28th ..

Looking forward to operating the doors via the app soon.

I too have the warnings.

I have a 760i and was told by the dealer this is a software glitch.

[Spam Head]

Originally Posted by Lovin7er

I too have the warnings.

I have a 760i and was told by the dealer this is a software glitch.

I too got the same set of fault messages yesterday but they have now all been cleared!

It seems that there is a bug in the new version of the MyBMW app.

[todao]

Once I did the upgrade on the app, the open doors function in the app now works fine. As others have said, you have to be in certain proximity to the car.

Also, you have to keep your finger on the door icon the whole time while it opens.

I would still love voice command for you to open the doors from the outside. I’ve been experimenting with iPhone shortcuts and Siri, but have not found any way to make it work.

[Lovin7er]

Originally Posted by todao

Once I did the upgrade on the app, the open doors function in the app now works fine. As others have said, you have to be in certain proximity to the car.

Also, you have to keep your finger on the door icon the whole time while it opens.

I would still love voice command for you to open the doors from the outside. I’ve been experimenting with iPhone shortcuts and Siri, but have not found any way to make it work.

They have the safety features built into the icon and how you have to keep pressing it, so I don’t understand why the whole app changes and the icon appears when you are getting in close proximity to the car, and then disappears when you walk away.

It just seems so ridiculous to me, does anyone have an idea as to why this feature icon would come and go the way it does.

[jack760]

Originally Posted by Lovin7er

They have the safety features built into the icon and how you have to keep pressing it, so I don’t understand why the whole app changes and the icon appears when you are getting in close proximity to the car, and then disappears when you walk away.

It just seems so ridiculous to me, does anyone have an idea as to why this feature icon would come and go the way it does.

The technology being used to open the door through the app is the same as the digital key, both requiring bluetooth/NFC to communicate with the car.

If it was always an option to open it remotely there will be a 15-30 second lag because it has to go through the BMW servers and have the command sent to your car, same method as remote start/unlock-lock/etc...

[seans]

Originally Posted by Lovin7er

They have the safety features built into the icon and how you have to keep pressing it, so I don’t understand why the whole app changes and the icon appears when you are getting in close proximity to the car, and then disappears when you walk away.

It just seems so ridiculous to me, does anyone have an idea as to why this feature icon would come and go the way it does.

As a software engineer myself, this just sounds like it's either an incomplete user experience, or that that experience is affected by bugs.

Personally, I would consider disabling the buttons with some sort of visual affordance and lock-up text indicating that the user must approach the vehicle, or that this service can only be accessed within certain proximity of the car, as opposed to fully redacting the interface element.