Seat headrest speaker possessed.

phillyreem · 10-22-2023, 09:22 AM

Hey everyone. I have a ‘23 760i that I’m completely in love with. Pick it up in May and already have 6000 miles on it. About a month ago my driver’s side headrest speaker became possessed making the most annoying noise with no consistency. It happens when the car is on or off and not related to the stereo being on. Usually goes away after 2-5 minutes of driving. Dealership ordered the part, but they honestly don’t know what it is and it’s been a month. I’m still driving the car.

Want to see if anyone else has experienced this or any known bulletins? The challenge with a new model is no one knows anything and parts are non-existent.

rollingtaser · 10-23-2023, 01:15 AM

weird. no, nothing with the sound system here...

seans · 10-23-2023, 10:54 AM

It’s difficult to know what exactly you’re hearing as your description is funny but doesn’t describe the sound itself.

My left speaker embedded within the head rest makes a “tinny” noise at times, almost as if a piece of foil is wrapped around the speaker when the music is playing. When the sound system is off, I’ve heard a loud “pop” coming from both on a few occasions.

It’s difficult to reproduce and I asked service about it who weren’t able to reproduce the issue.

This happens to me maybe once or twice a month. Not able to correlate it with other variables yet but can confirm something bizarre is happening to my speaker too, though it doesn’t appear to be what you’re experiencing

AlteBMW · 10-23-2023, 12:58 PM

Quote:

Originally Posted by phillyreem

Hey everyone. I have a ‘23 760i that I’m completely in love with. Pick it up in May and already have 6000 miles on it. About a month ago my driver’s side headrest speaker became possessed making the most annoying noise with no consistency. It happens when the car is on or off and not related to the stereo being on. Usually goes away after 2-5 minutes of driving. Dealership ordered the part, but they honestly don’t know what it is and it’s been a month. I’m still driving the car.

Want to see if anyone else has experienced this or any known bulletins? The challenge with a new model is no one knows anything and parts are non-existent.

Maybe if you haven't done it, try resetting idrive by holding down the volume button for 70 seconds. Then if that clears the issue, and it retirns, tell your SA about it and they will almost surely update to 8.5. I had staticy noise from time to time with nav spoken directions and sometimes playing music from USB. It was software and 8.5 did the trick.

evanevery · 10-23-2023, 01:25 PM

Quote:

Originally Posted by phillyreem

Hey everyone. I have a ‘23 760i that I’m completely in love with. Pick it up in May and already have 6000 miles on it. About a month ago my driver’s side headrest speaker became possessed making the most annoying noise with no consistency. It happens when the car is on or off and not related to the stereo being on. Usually goes away after 2-5 minutes of driving. Dealership ordered the part, but they honestly don’t know what it is and it’s been a month. I’m still driving the car.

Want to see if anyone else has experienced this or any known bulletins? The challenge with a new model is no one knows anything and parts are non-existent.

I sometimes hear a little tinny, buzzing for a brief period when starting off in my IXM60. It only occurs randomly, for a very brief period, and it seems to only happen if I am listening to XM radio...

Is this the kind of sound you are hearing?

DroMike · 10-23-2023, 10:16 PM

Possessed? Hmm, could be. My money is your vehicle is some type of "The Exorcist: Believer" movie tie-in. Now wouldn't THAT be quite the uh, head-turner?!

BWA-ha-ha.....!!!

But seriously, I hope you get to the root of the problem, preferably without needing any Holy water.

TeknDr · 11-06-2023, 11:28 AM

Quote:

Originally Posted by phillyreem

Hey everyone. I have a ‘23 760i that I’m completely in love with. Pick it up in May and already have 6000 miles on it. About a month ago my driver’s side headrest speaker became possessed making the most annoying noise with no consistency. It happens when the car is on or off and not related to the stereo being on. Usually goes away after 2-5 minutes of driving. Dealership ordered the part, but they honestly don’t know what it is and it’s been a month. I’m still driving the car.

Want to see if anyone else has experienced this or any known bulletins? The challenge with a new model is no one knows anything and parts are non-existent.

After upgrading my i7 software to iDrive 8.5 (07/2023.53) I have started to sometimes get random low crackling noise from the driver headrest speaker. Dont know yet if the other headrest speakers also make this low disturbing sound. Has been while driving and when turning the car on. Lasts about 30sec.
What software was your i7 with headrest noise and has the problem been resolved?

phillyreem · 11-09-2023, 12:29 PM

Quote:

Originally Posted by TeknDr

After upgrading my i7 software to iDrive 8.5 (07/2023.53) I have started to sometimes get random low crackling noise from the driver headrest speaker. Dont know yet if the other headrest speakers also make this low disturbing sound. Has been while driving and when turning the car on. Lasts about 30sec.
What software was your i7 with headrest noise and has the problem been resolved?

Yes, this is it. I wish I could post the video of what it sounded like before the upgrade. Currently waiting for a new speaker from Germany. Very frustrating.

TeknDr · 11-15-2023, 03:02 PM

Thanks, keep us posted if you get the problem solved.
I guess your 760i is on Software 7/2023 as well. Hoped the new 11/2023 software would solve this bug, but if you are waiting for a new speaker it’s hardware. Do they seem confident it’s a Hardware problem?

phillyreem · 11-19-2023, 07:22 PM

Quote:

Originally Posted by TeknDr

Thanks, keep us posted if you get the problem solved.
I guess your 760i is on Software 7/2023 as well. Hoped the new 11/2023 software would solve this bug, but if you are waiting for a new speaker it’s hardware. Do they seem confident it’s a Hardware problem?

I don’t think they know. We are two months in without a part yet. Definitely still there after the software issue.

evanevery · 11-20-2023, 08:55 AM

Just out of curiosity, what audio source are you listening to when you hear this?

Laguna Beach · 01-26-2024, 01:17 AM

This is starting to happen to me too. On Sirius fm at stat up or when volume is way down I hear a cracking noise in headrest. I’ll give it a while til it really bugs me or til something else goes to kill 2 birds with one stone.

TeknDr · 01-29-2024, 01:59 PM

After upgrading software to 11/2023 the problem seems to be gone.

Ice4life · 01-31-2024, 09:34 PM

I believe there are 4 speakers in each headrest. Could just be a blown speaker if it's making that kind of noise.

But since you say it is unrelated to the stereo being on, it makes me think it could be tied to the amplifier or some kind of digital signal processing issue. It does have multiple sound channels and a crazy 1,965 watt amplifier

10-22-2023, 09:22 AM	#1
phillyreem New Member 6 Rep 9 Posts Drives: 2011 BMW X5 3.5SAV Join Date: Aug 2010 Location: Philadelphia iTrader: (0)	Seat headrest speaker possessed. Hey everyone. I have a ‘23 760i that I’m completely in love with. Pick it up in May and already have 6000 miles on it. About a month ago my driver’s side headrest speaker became possessed making the most annoying noise with no consistency. It happens when the car is on or off and not related to the stereo being on. Usually goes away after 2-5 minutes of driving. Dealership ordered the part, but they honestly don’t know what it is and it’s been a month. I’m still driving the car. Want to see if anyone else has experienced this or any known bulletins? The challenge with a new model is no one knows anything and parts are non-existent.
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10-23-2023, 01:15 AM	#2
rollingtaser Second Lieutenant 122 Rep 299 Posts Drives: i7 M70, SL63 Join Date: Mar 2023 Location: CH iTrader: (0)	weird. no, nothing with the sound system here...
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10-23-2023, 10:54 AM	#3
seans Private 30 Rep 80 Posts Drives: BMW i7 Join Date: Apr 2023 Location: California iTrader: (0)	It’s difficult to know what exactly you’re hearing as your description is funny but doesn’t describe the sound itself. My left speaker embedded within the head rest makes a “tinny” noise at times, almost as if a piece of foil is wrapped around the speaker when the music is playing. When the sound system is off, I’ve heard a loud “pop” coming from both on a few occasions. It’s difficult to reproduce and I asked service about it who weren’t able to reproduce the issue. This happens to me maybe once or twice a month. Not able to correlate it with other variables yet but can confirm something bizarre is happening to my speaker too, though it doesn’t appear to be what you’re experiencing
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10-23-2023, 10:16 PM	#6
DroMike First Lieutenant 180 Rep 384 Posts Drives: '24 i7 eDrive50 (Inaugural Yr) Join Date: May 2023 Location: SF Bay Area, USA iTrader: (0)	Possessed? Hmm, could be. My money is your vehicle is some type of "The Exorcist: Believer" movie tie-in. Now wouldn't THAT be quite the uh, head-turner?! BWA-ha-ha.....!!! But seriously, I hope you get to the root of the problem, preferably without needing any Holy water.
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11-15-2023, 03:02 PM	#9
TeknDr New Member 18 Rep 25 Posts Drives: BMW i7, BMW iX50 Join Date: Aug 2022 Location: Sweden iTrader: (0)	Thanks, keep us posted if you get the problem solved. I guess your 760i is on Software 7/2023 as well. Hoped the new 11/2023 software would solve this bug, but if you are waiting for a new speaker it’s hardware. Do they seem confident it’s a Hardware problem? Last edited by TeknDr; 11-15-2023 at 03:04 PM.. Reason: Spelling
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11-20-2023, 08:55 AM	#11
evanevery Lieutenant Colonel 1116 Rep 1,904 Posts Drives: iXM60, i8 Rdstr, M4, i7 M70 Join Date: Feb 2012 Location: Wisconsin iTrader: (0)	Just out of curiosity, what audio source are you listening to when you hear this? __________________ The Jiggery-Pokery is Strong with this One https://f80.bimmerpost.com/forums/sh....php?t=1645366 https://f80.bimmerpost.com/forums/sh....php?t=1197553 https://f80.bimmerpost.com/forums/sh...4&postcount=35
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01-26-2024, 01:17 AM	#12
Laguna Beach Second Lieutenant 93 Rep 210 Posts Drives: i7 M60 Sport Pro Join Date: Oct 2013 Location: SoCal iTrader: (0)	This is starting to happen to me too. On Sirius fm at stat up or when volume is way down I hear a cracking noise in headrest. I’ll give it a while til it really bugs me or til something else goes to kill 2 birds with one stone.
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01-29-2024, 01:59 PM	#13
TeknDr New Member 18 Rep 25 Posts Drives: BMW i7, BMW iX50 Join Date: Aug 2022 Location: Sweden iTrader: (0)	Headrest speaker problem: Solved by software upgrade After upgrading software to 11/2023 the problem seems to be gone.
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01-31-2024, 09:34 PM	#14
Ice4life Private 30 Rep 84 Posts Drives: 2024 740xi Join Date: Jan 2024 Location: NJ iTrader: (0)	I believe there are 4 speakers in each headrest. Could just be a blown speaker if it's making that kind of noise. But since you say it is unrelated to the stereo being on, it makes me think it could be tied to the amplifier or some kind of digital signal processing issue. It does have multiple sound channels and a crazy 1,965 watt amplifier
	Appreciate 0 Quote