Painting a Bumper

[Moopai]

I got quoted by my dealer's bodyshop $2100 (Canadian) to get the rear bumper painted as the clear coat is peeling off due to a bad paint job that the dealer did last year as they were fixing few scratches and scuffs when I purchased my car.

Is this usually the cost to paint a 7-series bumper? Or Am I getting rip-off?
Thanks

[13M5F10]

Originally Posted by Moopai

I got quoted by my dealer's bodyshop $2100 (Canadian) to get the rear bumper painted as the clear coat is peeling off due to a bad paint job that the dealer did last year as they were fixing few scratches and scuffs when I purchased my car.

Is this usually the cost to paint a 7-series bumper? Or Am I getting rip-off?
Thanks

That's too high. It usually runs under $1K. If I recall, they replaced the entire bumper and paint for roughly $2K+.

Do they not warranty their work? Here in TX at my local BMW shop they guarantee the work for the life of my ownership.

[Moopai]

I thought it was too high! I pushed back on the dealer, they came back offering to do it for $1100 which I still think it's too high...

Originally Posted by 13M5F10

That's too high. It usually runs under $1K. If I recall, they replaced the entire bumper and paint for roughly $2K+.

Do they not warranty their work? Here in TX at my local BMW shop they guarantee the work for the life of my ownership.

[Moopai]

I'm dealing with a crappy BMW dealership even though they are one of the largest in my area!

Originally Posted by 13M5F10

That's too high. It usually runs under $1K. If I recall, they replaced the entire bumper and paint for roughly $2K+.

Do they not warranty their work? Here in TX at my local BMW shop they guarantee the work for the life of my ownership.

[13M5F10]

Originally Posted by Moopai

I thought it was too high! I pushed back on the dealer, they came back offering to do it for $1100 which I still think it's too high...

That's a little better. I'll check my invoice I just got for the front bumper. Was a complete repaint and I'd imagine more intensive work

[13M5F10]

Originally Posted by 13M5F10

That's a little better. I'll check my invoice I just got for the front bumper. Was a complete repaint and I'd imagine more intensive work

Just checked my invoice... $2,200 USD for BMW to repaint my front bumper, hood, a pillars, and roof.

When I got my front bumper repainted on my F10 M5 they charged me $860.

I think $1100 Canadian isn't that far off.

[Moopai]

Thanks so much for your help and for comparing with your cost!

Originally Posted by 13M5F10

Just checked my invoice... $2,200 USD for BMW to repaint my front bumper, hood, a pillars, and roof.

When I got my front bumper repainted on my F10 M5 they charged me $860.

I think $1100 Canadian isn't that far off.

[AlteBMW]

Unless I am missing something, I don't understand why the dealer will not stand behind its work. If the paint is peeling and it was improperly aplied, that should be the dealer's problem, not Moopai's. This is really shoddy. I would talk to the dealership general manager. Is there something else going on here? Was the bumper exposed to to stress? Even if it sat outside, it ought not to peel.

[13M5F10]

Originally Posted by AlteBMW

Unless I am missing something, I don't understand why the dealer will not stand behind its work. If the paint is peeling and it was improperly aplied, that should be the dealer's problem, not Moopai's. This is really shoddy. I would talk to the dealership general manager. Is there something else going on here? Was the bumper exposed to to stress? Even if it sat outside, it ought not to peel.

I agree - I also wouldn't take it back if there is jk guarantee or work or quality.

[Moopai]

I didn't want to tell the long story but since you guys are curious why this is happening, here's how the problem started:

Last year when I bought the car, the rear bumper had few minor scratches and two deep scuffs which I did not like as they were visible so after a long negotiation and I almost walked away from the deal as the owner's son was pretty cheap and did not want to spend any money on the car as I wanted him to paint the bumper! His excuse was, that I negotiated such a low price and that they had no room for anything else. I offered him a price that was very close to other similar cars that were on BMW.ca. but because the car is black on black with very low mileage he thought they can sell it for much more. Finally, the owner's son came back through the sales guy and said they have a way to do all this work without painting the bumper and if I don't like it on delivery I can walk away. As I'm finalizing the deal with the finance manager, she offered to do the whole front end with 3M guard for $1800, I told her that I have a guy that can do it for $800. She was so determined to complete this job at her dealership that she dropped her price to $850. So I thought it would be easier for me to pick up the car completely done from one place so I agreed on the 3M.

Two weeks later after I came back from my vacation I went to pick up the car, the bumper looked pretty good, no scratches or scuffs. I have no idea how they did it but it looked like brand new. The 3M job was not done right as we agreed but the finance manager quickly got her 3M guy to come back and fix the work. As they are doing the work, I receive a phone call from the finance manager telling me that the 3M guy feels really bad and as an apology he will add a 3M piece on the top of the rear bumper, so I laughed and said just get him to do the front job right and I'm happy. The next day I went to pick up the car the front was done ok not the greatest but at this point, I just wanted to pick up the car, I was getting tired from waiting. When I got home I a look at the rear bumper and see this stupid piece of 3M about 3" wide across the top of the bumper. It looked like the one the limo drivers have on their cars. I gently grabbed the end of the 3M piece which came out pretty easy and started to remove, I didn't even have to fight or pull hard. I remove about halfway then all of sudden the clear coat came off right in the spot where they fixed the scuffs and no issues with the rest of the bumper!

I called the sales guy right away, he asked me to bring the car on Monday. When I brought the car to the dealer they determined that it was my mistake what caused the clear coat to come off as I did not use the proper tools to remove that piece and I should've asked them to remove it instead. Nothing I said would make them change their mind even though they saw that the clear coat only came out in one specific area. I called BMW Canada and complained but BMW did not want to get involved. I brought the car to another Bodyshop, they advised the reason for this issue was my dealership sprayed another layer of clear coat on the top of the old after they fixed the scuffs without properly sending the bumper and that's why it peeled off when I removed the 3M piece. I was so pissed that I left the bumper as is since it was almost Fall time and was going to get it re-painted this summer. Last week as I'm washing the car, as I drying it the clear coat started to peel off on the corner of the bumper which is way far from where they installed the 3M. I decided to reach out to the sales guy as I was curious about what they have to say.

Because of how I was treated I was servicing my car at another dealership last year and they knew that and were trying to bring me back. So when I reached out to the sales guy, I told him that they need to take responsibility if they want me to come back and service the car at their dealership. So they asked me to bring the car over to their body shop and the owner's son will try to work with the collision centre to resolve this issue. They quoted the job for $2100 but because of the above issue, they dropped the price to $1,100.

Sorry for the long-winded note but this is what happened and why the bumper needs to be re-painted!

Originally Posted by AlteBMW

Unless I am missing something, I don't understand why the dealer will not stand behind its work. If the paint is peeling and it was improperly aplied, that should be the dealer's problem, not Moopai's. This is really shoddy. I would talk to the dealership general manager. Is there something else going on here? Was the bumper exposed to to stress? Even if it sat outside, it ought not to peel.

[Markr]

I think I would steer clear of the dealer and engage directly with a reputable body shop that gives a damn about your car. Over here in the UK, not all dealers have their own body shop, and it doesn’t take that much effort to find out who they use locally and go direct. Normally you get a better service and a lower price, as you cut out their margin.

If you have found a new dealer to do your servicing, I would stick with them going forward and raise a couple of fingers to the one you purchased the car from.

[Mani59]

I know I am in a different country but $2100 CAD is about £1200 GBP. I asked about the price to respray my rear bumper on a E63 (which is of course smaller than your 7er) last year and to give you an idea, I was quoted £420 GBP (inc VAT) at a BMW dealer.

So $2100 CAD does seem a tad rather high!

[The7th]

On my last S500 my18 I had some scratches as someone bumped into me at 20mph and he agreed to pay what it cost for a full respray. Selenite Grey full respray at MB dealers £567+vat and it's taken them 1 week.

2100CAD seems a bit high. Try and negotiate a bit.