Display Key covered by warranty?

pugxs · 07-03-2021, 08:17 AM

Just popped down to my dealership but the service department are not open again until Monday.

Display key has stopped working. Can still open and start the car but the display screen is dead - anyone know if this is covered under the warranty?

I get an error on startup saying: "i: the remote battery is discharged"

I have put they key in the wireless charging pocket , the blue light comes on to show it's charging but nothing happens with the screen. Have tried turning on with the power button before somebody states the obvious

Wills2 · 07-03-2021, 08:29 AM

You'd expect so wouldn't you, certainly the original 3 year warranty not sure about the AUC warranty if that's what you've got, I never used mine so I'm not sure on this point but does it have a removable battery as that might be the issue?

AlteBMW · 07-03-2021, 09:41 AM

Try charging it with a micro USB cable. The port is covered by a bit of rubber on the side of the key.

pugxs · 07-03-2021, 05:12 PM

Quote:

Originally Posted by AlteBMW

Try charging it with a micro USB cable. The port is covered by a bit of rubber on the side of the key.

Thanks. I've tried that and it doesn't do anything. It's like the screen has packed in?!?

AlteBMW · 07-04-2021, 08:05 AM

Quote:

Originally Posted by pugxs

Thanks. I've tried that and it doesn't do anything. It's like the screen has packed in?!?

Maybe screen or maybe the battery is totally discharged and not capable of recharging. No reason not to let it sit connected by USB on a known good charger for a day or so. But it should be a warranty repair.

07-03-2021, 08:17 AM	#1
pugxs Private First Class 19 Rep 133 Posts Drives: E46 330ci Sport Join Date: May 2012 Location: Plymouth, England iTrader: (0)	Display Key covered by warranty? Just popped down to my dealership but the service department are not open again until Monday. Display key has stopped working. Can still open and start the car but the display screen is dead - anyone know if this is covered under the warranty? I get an error on startup saying: "i: the remote battery is discharged" I have put they key in the wireless charging pocket , the blue light comes on to show it's charging but nothing happens with the screen. Have tried turning on with the power button before somebody states the obvious
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07-03-2021, 08:29 AM	#2
Wills2 Barge driver 8656 Rep 12,425 Posts Drives: 730d Join Date: Aug 2014 Location: UK iTrader: (0)	You'd expect so wouldn't you, certainly the original 3 year warranty not sure about the AUC warranty if that's what you've got, I never used mine so I'm not sure on this point but does it have a removable battery as that might be the issue? __________________ 730d/Z4C
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07-03-2021, 09:41 AM	#3
AlteBMW Lieutenant Colonel 729 Rep 1,597 Posts Drives: '23 760ix; '23 X3; '23 MB wgn Join Date: Mar 2014 Location: New York iTrader: (0) Garage List 2023 X3 x30 [0.00] 2023 BMW 760ix [10.00] 2023 Mercedes E450 ... [0.00]	Try charging it with a micro USB cable. The port is covered by a bit of rubber on the side of the key. __________________ BMWCCA Current: 23 760ix (Carbon Black/Tartufo) (after first one totaled) '23 X3; '23 MB E Wagon Prior: BMWs (3,5,7 & 8 series (2x!)) X3, MB (C, E, and S), Alfa GTV, MGB, Audi (A4, A6), Saab, Volvo, Toyota, Lincoln, Chrysler, Oldsmobile, Chevy, Rambler.
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