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      01-02-2020, 10:59 AM   #1
Douggefreshvt
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Remote not detected

Hiyo. 2016 G12 and keep having issues with the key not being detected. Sometimes the vehicle will start and then after a few minutes of driving it says to hold the key to the spot on the column. Whenever this happens Bluetooth stops working. Other times the car won't start until I hold it up to the column. It's getting to be frequent enough that it is very annoying.

I have replaced the battery. No change.

I have a second key which I have not tested. I suppose I should have by now but maybe that is next.

Any other ideas or thoughts?
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      01-02-2020, 12:20 PM   #2
bigmac f02+g12
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Originally Posted by Douggefreshvt View Post
Hiyo. 2016 G12 and keep having issues with the key not being detected. Sometimes the vehicle will start and then after a few minutes of driving it says to hold the key to the spot on the column. Whenever this happens Bluetooth stops working. Other times the car won't start until I hold it up to the column. It's getting to be frequent enough that it is very annoying.

I have replaced the battery. No change.

I have a second key which I have not tested. I suppose I should have by now but maybe that is next.

Any other ideas or thoughts?
Long story short I had same issue but with my display key last week
took car in showed it to genius he played with it for about 5 minutes he said he would be right back walked off came back with a new one told me to have a happy holiday !!! If ur still under warranty just let them deal with it why stress urself
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      01-02-2020, 12:56 PM   #3
Douggefreshvt
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Originally Posted by bigmac f02+g12 View Post
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Originally Posted by Douggefreshvt View Post
Hiyo. 2016 G12 and keep having issues with the key not being detected. Sometimes the vehicle will start and then after a few minutes of driving it says to hold the key to the spot on the column. Whenever this happens Bluetooth stops working. Other times the car won't start until I hold it up to the column. It's getting to be frequent enough that it is very annoying.

I have replaced the battery. No change.

I have a second key which I have not tested. I suppose I should have by now but maybe that is next.

Any other ideas or thoughts?
Long story short I had same issue but with my display key last week
took car in showed it to genius he played with it for about 5 minutes he said he would be right back walked off came back with a new one told me to have a happy holiday !!! If ur still under warranty just let them deal with it why stress urself
Will have to see if the key is covered by CPO warranty. Thanks!
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      01-02-2020, 02:15 PM   #4
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Try the other key to be sure. If it fails then it's an issue with the car which hopefully is under warranty still.

If it works then it's obviously the key and would be replaced if under warranty.
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      01-02-2020, 04:16 PM   #5
bigmac f02+g12
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Originally Posted by bigmac f02+g12 View Post
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Originally Posted by Douggefreshvt View Post
Hiyo. 2016 G12 and keep having issues with the key not being detected. Sometimes the vehicle will start and then after a few minutes of driving it says to hold the key to the spot on the column. Whenever this happens Bluetooth stops working. Other times the car won't start until I hold it up to the column. It's getting to be frequent enough that it is very annoying.

I have replaced the battery. No change.

I have a second key which I have not tested. I suppose I should have by now but maybe that is next.

Any other ideas or thoughts?
Long story short I had same issue but with my display key last week
took car in showed it to genius he played with it for about 5 minutes he said he would be right back walked off came back with a new one told me to have a happy holiday !!! If ur still under warranty just let them deal with it why stress urself
Will have to see if the key is covered by CPO warranty. Thanks!
It should be covered I believe cpo only doesn't cover wear and tear maintenance items mine was covered under new car warranty but u have a 16 wish the warranty was the same that one is much better than what they offering now good luck !!!
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      02-07-2020, 04:59 AM   #6
Douggefreshvt
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To close this out, I figured out the problem. I have a key fob for access to my company's locked doors. It is RFID. It is on my key ring with the BMW key and under the right circumstances appears to interfere with the key signal.

I have started to use the little pocket within the pocket of my dress pants...whatever that is called, to hold the rfid tag next to my leg so the key is always facing out. Seems to have corrected the issue.
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      02-07-2020, 06:11 AM   #7
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Quote:
Originally Posted by bigmac f02+g12 View Post
Long story short I had same issue but with my display key last week
took car in showed it to genius he played with it for about 5 minutes he said he would be right back walked off came back with a new one told me to have a happy holiday !!! If ur still under warranty just let them deal with it why stress urself
A new key has to be ordered from the factory and the dealer cant give you a new key off the shelf.
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      02-07-2020, 07:20 AM   #8
bigmac f02+g12
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Quote:
Originally Posted by bigmac f02+g12 View Post
Long story short I had same issue but with my display key last week
took car in showed it to genius he played with it for about 5 minutes he said he would be right back walked off came back with a new one told me to have a happy holiday !!! If ur still under warranty just let them deal with it why stress urself
A new key has to be ordered from the factory and the dealer cant give you a new key off the shelf.
Well they had them or atleast one there in stock at bmw of mt. Laurel I was in and out with a new one soon as they programmed it !!
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      02-07-2020, 05:41 PM   #9
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Had the same issue with my 2nd key fob. Replace battery 3 times and comfort access or starting the car was having issues. Dealer replaced the battery a 4th time and still the same issues like what Op mentioned. Dealer ordered a new key a couple of days ago and I got it today. Everything works now with the 2nd key.
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